Terms of Use
Last updated November 9, 2026
These terms are between you and CargoTrue, which runs CargoTrue. By using the app, the website or the API you agree to them.
The service
CargoTrue lets carriers and brokers track loads with the phone of the driver who hauls them, and gives the driver an app to share location, stops and documents for those loads.
Companies
- Only companies with a valid FMCSA record may sign up, and the person who signs up must be allowed to act for the company. We may approve, refuse or close any account.
- Track only loads you are part of, and only with drivers who accept the load in the app.
- Keep your API keys secret. You are responsible for what is done with them.
- Fraud checks are signals, not proof: check with the driver before acting on them.
Drivers
- Accept only loads you are hauling. You can pause tracking or reject a load at any time.
- Do not use tools that fake your location or hide your phone.
Everyone
- Do not misuse the service: no access to other people's data, no attempts to break, overload or copy it.
- Positions and arrival times depend on the phone, its signal and its settings, and can be late or wrong.
No warranty and limits
CargoTrue is provided "as is". To the extent the law allows, CargoTrue is not liable for indirect or consequential losses, or for losses caused by late or wrong location information. Our total liability is limited to what you paid us in the 12 months before the claim.
Changes and closing
We may change these terms and will update the date above. You may stop using CargoTrue at any time; we may suspend accounts that break these terms.